"Using these business planning tools and the Insurance 360 talk path completely transformed how we approach client conversations. It streamlined our process, uncovered key coverage gaps, and ultimately helped us provide better protection for our customers. Thanks to this system, we not only improved efficiency but also saw a significant boost in our sales. Finishing as the BEST IN COMPANY for Allstate was a direct result of implementing these strategies!"
"The best thing about using ICU’s hiring services has been the results. Tasha at ICU has consistently put well qualified, quality candidates in front of me, many of which are still with my agency today. I’ve worked with other recruiters in the past, and none have come close to providing either the quality or quantity of candidates as ICU"
"After 25 years as a struggling Tier 1 Allstate agent, I was drowning in underperformance and feared termination. Then I found Innercircle University. Michael helped me understand my agency metrics, set realistic goals, and guided me to hire qualified staff—something I never thought I could do. Three years later, my agency has grown to Tier 2, morale is at an all-time high, and my earnings have hit levels I never imagined. Innercircle didn’t just save my agency—they helped me thrive"
"Tasha is always straight forward and makes sure she looks out for our agency’s best interests. She sends over as many details as she can on each candidate and will make sure to look for candidates that would be ideal for us. I think all agencies would benefit from ICU’s services regardless of size."
"Working with Michael through Inner Circle University has been a game-changer for our agency. He brings an incredible energy to every interaction—he’s knowledgeable, fun, and consistently positive, which makes him not just a great coach but a true partner in our success. One of the most impactful aspects of Michael’s coaching is how he keeps our team focused and accountable. Through weekly accountability meetings and targeted training—like role-playing our sales talk path—he helps ensure our staff stays aligned with the behaviors that drive results. His focus on both leading and lagging indicators has brought much-needed clarity to our performance goals. Thanks to Michael’s guidance, we were able to hit a 2.0 bonus last year—an accomplishment that wouldn’t have been possible without his support. If you're looking for someone to help your team stay on track, improve performance, and grow your business, Michael and Inner Circle University are the real deal."
"Tasha truly listens and delivers candidates that match exactly what you’re looking for. ICU handles the heavy lifting - ads, screening, and filtering - so I can focus on hiring, not hunting. They know what agents need and adapt as those needs evolve. It’s smarter than hiring in-house and delivers real results. Highly recommend!"
Michael Hass is a seasoned insurance professional and dynamic business coach with over 20 years of experience building and leading high-performing agencies. After growing one of the top-ranked agencies in the country, Michael discovered the transformative power of coaching—and turned that passion into Inner Circle University.
He now dedicates his career to helping insurance agents create businesses that are not only profitable, but also purposeful. Michael’s unique approach blends proven systems with a deep understanding of agency culture, empowering teams to grow sustainably and serve their communities with excellence.
Why I Do This:
“I’m driven to help agents build careers they’re proud of—agencies that run efficiently, retain top talent, and deliver real value to clients.”
Tasha Mills brings a strategic and people-centered approach to hiring in the insurance industry. With a background that spans marketing, customer experience, and operations, she leads ICU’s recruiting division with a keen eye for culture fit and long-term success.
Her strength lies in understanding what makes an agency thrive—not just from a talent perspective, but from an overall growth standpoint. Tasha partners closely with agency owners to attract, screen, and secure high-caliber candidates who align with their mission and values.
Why I Do This:
“I love connecting great people with great agencies. When the right hire walks through the door, everything changes—for the better.”